![]() However, this automated call will not provide the payment amount and due date. ![]() The city of Rocky Mount Business and Collections Services department uses an automated calling system to remind customers of payments that are past due. Scammers may also falsely claim to help customers save money on their energy bills as an attempt to gain personal information. Utility scammers may falsely identify themselves as city employees and threaten to disconnect services unless the customer makes a payment over the phone. With the onset of the winter heating season, the city of Rocky Mount is urging customers to be cautious of scammers. ![]() Although utility scammers work year-round, they tend to be more active in the peak winter and summer months when people rely on heat and air conditioning. ![]()
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